Benefits of training
- Saving Money ? If employees know how to do work the right way, costs will be lower; profits will be higher.
- Saving Employees ? Employees who know how to do work according to their boss's expectations will be less anxious and turnover will be reduced.
- Saving Customers and Making New Ones ? Customers are happy when they receive the products/services they expect. Training helps assure that this will consistently happen.
- Saving Time ? A trained staff will promote efficiency. Both the manager's time and that of employees will be saved.
- Reducing Staffing Concerns ? Trained employees are better prepared and more eligible for promotion opportunities.
- Saving Relationships ? Managers who show their concern for employees with quality training help motivate them and morale levels are likely to increase
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Why Custom, Formally
Designed, Training?
Formal Design
- Much, maybe most job training done today is unsystematic.
- Most training is organized around subject matter, not the job.
- Most training is generic, especially off-the?shelf materials
Custom Design
- Doesn?t spend training dollars on irrelevant issues
- Lessens confusion
- Uses your terminology, equipment, procedures
- Teaches to the job
- Systematic organization
- Provides documentation to support certification, licensing, ISO or other customer requirements
- More cost effective in the long run
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