Which of the following will
benefit your company? .

• Saving Money – If employees know how to do work the right way, costs will be lower; profits will be higher.
  
  
• Saving Employees – Employees who know how to do work according to their boss's expectations will be less anxious and turnover will be reduced.
  
  
• Saving Customers and Making New Ones – Customers are happy when they receive the products/services they expect. Training helps assure that this will consistently happen.
  
  
• Saving Time – A trained staff will promote efficiency. Both the manager's time and that of employees will be saved.
  
  
• Reducing Staffing Concerns – Trained employees are better prepared and more eligible for promotion opportunities.
  
  
• Saving Relationships – Managers who show their concern for employees with quality training help motivate them and morale levels are likely to increase

Why Custom, Formally
Designed, Training?

Formal Design

• Much, maybe most job training done today is unsystematic.
  
  
• Most training is organized around subject matter, not the job.
  
  
• Most training is generic, especially off-the–shelf materials
  

Custom Design

• Doesn’t spend training dollars on irrelevant issues
  
• Lessens confusion
  
• Uses your terminology, equipment, procedures
  
• Teaches to the job
• Systematic organization
  
• Provides documentation to support certification, licensing, ISO or other customer requirements
  
• More cost effective in the long run